Legal

Privacy Policy

How we collect, use, and protect your information — in plain language.

At Live Event Educator (liveeventeducator.com), your trust matters. This policy explains what information we collect, why we collect it, and the choices you have. The short version: we never sell your personal information, and we only share it where needed to deliver the services you asked for.

Last updated: July 2026

1. Information We Collect

  • Information you provide — when you register for a webinar or seminar, create an account, subscribe to updates, request a callback, or contact support, we collect details such as your name, email address, phone number, company, billing address, and the content of your messages.
  • Order information — the programs you purchase, training options selected, and order history, so we can deliver materials and certificates.
  • Automatic data — like most websites, we log technical data such as IP address, browser type, pages visited, and referral source. This helps us understand site performance and is not used to personally identify you.

2. Cookies

We use cookies to keep your cart working, remember your session, and understand how visitors use the site. Cookies do not reveal your identity unless you share personal information through a form. You can disable cookies in your browser settings, though features like the shopping cart may stop working properly.

3. How We Use Your Information

  • Process registrations and payments, and deliver login credentials, materials, recordings, transcripts, and certificates.
  • Respond to your questions and support requests.
  • Send you reminders about sessions you registered for.
  • Send occasional updates about upcoming trainings if you opted in — every email includes an unsubscribe link, and you can opt out any time.
  • Improve our website, programs, and customer experience.

4. When We Share Information

We share personal data only with service providers who help us operate, and only what they need:

  • Payment processors (e.g., card networks, PayPal) to complete your transaction — we never see or store your full card number.
  • Email and webinar delivery platforms to send credentials, materials, and reminders.
  • Shipping carriers for DVD and flash-drive orders.
  • Legal requirements — if required by law, court order, or to protect our rights and users.

We do not sell, rent, or trade your personal information to third parties for their marketing.

5. Payment Security

All payments are processed in compliance with PCI DSS standards over encrypted (HTTPS/TLS) connections. Card details are handled by our payment processors and are never stored on our servers.

6. Data Retention

We keep order and account records for as long as needed to provide services, meet legal and tax obligations, and resolve disputes. Marketing preferences are honored immediately; unsubscribed addresses are suppressed from future campaigns.

7. Your Choices & Rights

  • Access & correction — ask us what information we hold about you, or request corrections.
  • Deletion — request deletion of your personal data (subject to records we must keep by law).
  • Opt out of marketing — click unsubscribe in any email or use the unsubscribe page.

To exercise any of these rights, email cs@liveeventeducator.com — we respond within a reasonable timeframe.

8. Children’s Privacy

Our programs are intended for working professionals. We do not knowingly collect personal information from anyone under 16. If you believe a minor has provided us information, contact us and we will delete it.

9. Third-Party Links

Our site may link to external websites (for example, speaker profiles or accreditation bodies). We are not responsible for their privacy practices — please review their policies separately.

10. Changes to This Policy

We may update this policy from time to time. Changes are posted on this page with an updated date. Continued use of the site after changes means you accept the revised policy.

11. Contact Us

Privacy questions or requests: email cs@liveeventeducator.com or call +1 (877) 764-2464.
Live Event Educator, 1430 Gadsden Hwy Ste 116-1026, Birmingham, AL 35235, United States.

Questions about your data?

Reach out any time — we're happy to explain, update, or delete your information.